I review office chairs for a living, so you can trust me when I say that these options for long hours will give you the ergonomics you need, the comfort you want, and the price that fits perfectly into your budget.
FYI, prices and ratings are accurate as of the time of writing this.
1. Oline – ErgoPro Ergonomic Office Chair
Top-rated: 2,144 Ratings
Highlight: Adjustable headrest, armrests, and height to fit to your body with smooth and silent blade wheels that protect floors; Material: Mesh
Helpful review: “I recently purchased an oline pro desk chair from Amazon, and I must say that it has exceeded my expectations in terms of comfort and ergonomics. This chair has become my go-to choice for long hours of work or gaming.
First and foremost, the comfort level of this chair is outstanding. The plush padding and high-quality upholstery provide excellent support to my back and hips. Even after hours of sitting, I don’t experience any discomfort or fatigue. The adjustable lumbar support and headrest add an extra layer of customization, allowing me to find the perfect position for my body.
The ergonomics of this chair are top-notch. With its adjustable seat height, armrests, and tilt mechanism, I can easily configure the chair to fit my needs. This has helped me maintain a proper sitting posture, reducing strain on my back and neck. The chair’s design promotes natural movements, allowing me to stay productive and focused throughout the day.
Furthermore, the build quality of this desk chair is impressive. The materials used are durable and long-lasting, ensuring that the chair remains in excellent condition even with daily use. The sturdy frame and reliable mechanisms give me confidence in its stability and longevity.
In terms of value for money, this chair is a winner ( you get what you pay for). Compared to other options on the market, it offers a great balance between price and features. The investment I made in this chair has been well worth it, as it has greatly improved my overall sitting experience and productivity.
Lastly, I would like to mention the outstanding customer service provided by the seller. They promptly answered my questions and ensured a smooth delivery process. Their commitment to customer satisfaction is commendable.
if you’re in the market for a comfortable and ergonomic online desk chair, I highly recommend considering this option. Its superior comfort, excellent ergonomics, and solid build quality make it a fantastic choice for anyone seeking a reliable and enjoyable sitting experience.”– Demond Scott
2. Mimoglad – Ergonomic Desk Chair with Adjustable Lumbar Support
Top-rated: 4,690 Ratings
Highlight: The backrest and headrest are made of high-quality breathable polyester mesh to keep you cool and comfortable. High-density foam-filled seat cushion resists deformation to provide the support that lasts all day long.
Trending review: “I’ve only had this for a few days and it is a SEA CHANGE over the 10+-years-old, came-to-me-used office chair I was using. I work from home 40+ hours a week, and I am a 5’7”, 180-lb, 42 year old woman. Who loves working with her legs crossed in her office chair.
This definitely is what it says it is. The dust cover on the right side arm rotation movement fell off this morning…not thrilled about this. Might superglue them if I can figure out how to do so without interfering with the movement.
What you should know…
-it’s nice to be able to put the arms up. Even though the dust cap may come off. It’s still a nice feature.
-the lumbar support looks kind of poky but if you sit BACK in the chair like you’re supposed to it fits the l-spine area quite well. I have recent back injuries and a healing l-spine, so I appreciate the lumbar support.
-the cushion is LARGE. I can sit comfortably against the lumbar support and cross my legs easily or sit like I am supposed to with my feet on a foot rest and it all works just fine.
-the cushion is somewhat stiff. If you’re looking for layers and layers of padding for your tushie, this ain’t it. Go buy some uber-chair from Herman Miller, or a tractor saddle, or something similar. But it is comfortable and it provides good support. I have no doubt it will start breaking down soon enough and we’ll see how it goes. People who are larger than me will probably feel differently about this…I realize it has a max weight of 300 lbs or something along those lines but I don’t advise pushing it, or really getting anywhere near that.
The marketing doesn’t overly misrepresent this chair and it is EXTREMELY simple to put together provided you can read and apply the most basic of directions. The white gloves are comical; I felt like Mickey Mouse and they only lasted through the first step, but I’ll keep them for some future use. Parts includes a DECENT allen wrench, especially for a single-use one. One of each screw or bolt or washer is included and labeled nicely “EXTRA PARTS”. I usually break out my own tools, but I didn’t need to this time. The page of the instructions after you have finished putting it together made me laugh so hard. Maybe hire English speaking editors for the manual? Or not; it’s so SO funny that, never mind, please don’t. You’ll see when you get there. Assembly is extremely easy. I love the color; I’m a purple nut.
I spend a LOT of time at my desk so it’s important that the chair is comfortable and supports me when I am sitting properly AND improperly, and it does that. The movement of the chair on the casters is very smooth but when assembling don’t forget to push them in HARD on the arms of the base. Well done, overall. I’ll try to reach back out after a few months with an update. Toodaloo!!”– D Leigh
3. Steelcase – Series 1 Office Chair
Top-rated: 1,847 Ratings
Highlight: Ergonomic Chair Design: The Steelcase Series 1 work chair gives you essential ergonomics and quality at a great value, plus it boasts space efficiency and weight-activated controls
Most-discussed review: “There is beauty in the simplicity of this chair. Sure, you don’t have a million dials and switches on the base for fine tuning, but it hits all the basics and while I initially was taken back by the fact that it only has 3 settings for the backrest support (rigid, firm and soft), I have found that’s all that I really need. I should note that mine arrived with more of the assembly done than the Steelcase videos even indicated. For instance, the armrests were already installed and I didn’t have to attach the back to the base. Made me wonder if mine was a return, demo or something like that but it appears to be in like new condition. Anyway, I had it all together and adjusted to my liking in all of 5 min. which is great!
I feel like this chair corrects a lot of my bad habits w/out being a nag about it. I find myself sitting with improved posture and with proper support at the three key touch points- Arms, back, butt. I would say that if there is a weak link among those three, it’d maybe be at the arms as they sort of vaguely move around laterally sometimes and I find myself sort of resetting them every so often to where I think they should be for me. They also are fairly thin and lightweight so I have some concern about durability but only time will tell there.
Steelcase claims the chair can support up to 400lbs, which to me, indicates that it should hold up under the kind heavy daily use that I bought it for as an intensive home office user. Some complaints in reviews I read ahead of purchase were related to the seat cushion being too hard. I would tend to disagree there as I think it strikes a perfect balance of comfort/supportiveness. As with a bed mattress, softer isn’t always better in my experience. As for the rest, it feels like an upscale economy chair rather than anything more luxurious with lots of plastic but it’s all well-done. I guess for the price paid, that’s fair and my wife indicated that she prefers this to any other desk chair that I’ve brought home thus far. I’d say that’s high praise.
I think that unless you are willing to go closer to a grand or more, this is a great option- Particularly if you are under 6′ tall. If you are larger, you will likely want to add the optional headrest for additional support as the chair back covers me at 5’10” just barely. Otherwise, maybe steer clear of this one, but for the average size adult, it really shines.”– Jeremy D.
Top-rated: 13,538 Ratings
Highlight: SIHOO chairs can be applied in different scenarios according to the needs of different consumers in needs. Can be used as student office chairs, computer chairs, ergonomic chairs, desk chairs, gaming chairs; not only can sit comfortably, but also save money;
Helpful review: “As a big and tall individual in need of a comfortable and supportive office chair, I was eager to try out the SIHOO M18 Ergonomic Office Chair. While it offers some attractive features, my experience with this chair was a blend of convenience and discomfort due to a few notable issues.
Firstly, the assembly process was a breeze. The chair was easy to build, and the instructions provided clear guidance, saving me time and frustration during setup.
However, one significant drawback was the plastic armrests. While they looked sturdy, they exhibited sharp edges, likely a result of the manufacturing process. Unfortunately, this led to discomfort and scratched arms during extended periods of use. The sharp edges detracted from the overall ergonomic design, leaving me with concerns about the chair’s long-term comfort.
Moreover, the dips in the armrests proved to be a less-than-ideal design choice. These dips restricted arm placement options, allowing only a forward position rather than the flexibility to rest arms comfortably in the middle. This lack of adjustability hindered my ability to find a comfortable arm position during work, leading to arm fatigue and discomfort.
On the positive side, the chair does offer some appealing features. The adjustable headrest and lumbar support provided decent comfort and helped maintain proper posture during long hours of work. The swivel tilt function was smooth and allowed for easy movement and adjustments to find a comfortable sitting angle.
The PU wheels were a plus, as they rolled effortlessly on various surfaces, making it easy to move around the workspace without any hassle.
In conclusion, the SIHOO M18 Ergonomic Office Chair offers a mix of convenience and discomfort. While the chair is easy to build and offers adjustable features like headrest and lumbar support, the sharp edges of the plastic armrests and the discomfort caused by the armrest design hinder the overall comfort of the chair. If you prioritize adjustability and easy assembly, this chair might still be worth considering, but be aware of the potential discomfort concerns, especially for extended use.
*Update: A few days ago a member of the company reached out and offered to talk about my review via email and took full responsibility of the problems right off the bat and even after I returned the chair they offered to help me in more ways than I imagined. This level of customer satisfaction is commendable and rest assured while my issues may have been a one time fluke, this company will have your back and will work with you to make sure you’re completely satisfied!”– Carson M.
5. SAMOFU – Ergonomic Office Chair with Foot Rest
Top-rated: 531 Ratings
Highlight: SAMOFU chairs provide 90-135 degree inclining ranges. Adjustable 3D Lumbar Support hugs your back. The 5D arms provide common adjustments including height, width, depth, and pivot. The seat glides front and back to find a depth that accommodates their upper leg length. The multi-dimensional free rotating headrest provides the most comfortable position for your head and neck.
Most-discussed review: “Update February 1 2023
The main piston that controls the seat height has failed after 8 months of use, which is a very short time indeed. I am attempting to contact the manufacturer for the 5 year warranty, but this information is not easy to find. I found another review that is using samofuvip at gmail dot com, and I’m hoping that is the right email address. I really hope I can get this piston replaced, I do not want to buy a new chair already.
The email address above turned out to be good and a Samofu rep answered me saying they will send a new gas cylinder.
As promised, my December 2022 edit ( 6 months of use):
My original review is still accurate. There has been just a little change over time. I have noticed 3 changes over 6 months.
- There was a squeak in the right armrest that I could hear just about any time I moved the chair. The squeak was coming from the attachment point between the arm and the base. A little WD-40 did the trick.
- The adjustable lumbar support section on this chair is now in the max support position. Over time the fabric here has stretched more than anywhere else on the chair. It’s still comfortable, but I hope it’s done stretching out.
- The rails that hold in the footrest had a screw come loose at one point, which locked up the footrest. It was an easy fix with a screwdriver and some loctite.
Overall I’m still pleased with the chair in terms of upper back support and the footrest. Honestly I wish I could switch out the seat portion with my old chair. My old one has a bit more give in the seat which would go a long ways towards making this a 5 star chair. I might need to reverse engineer part of this and 3D print a bracket to swap in the old seat. I max out at about 14 hours in this seat because I just get too sore. With my old one there was zero pain even after 16 plus hours. But man, I can’t give up this footrest, so I’m sticking with this one.
Original review June 2022:
The Samofu chair, what a name. I decided to give this chair a try because my old chair, while very nice, didn’t have any upper back or head support. I tried using my fiancées secretlabs omega for a couple of weeks and found that I really preferred the high back, but the seat itself was not going to work for me. The pad is a bit too thin, and when I sat on it I could feel the support bar under the seat. For reference I’m 5’10” and 240lbs. So I knew I wanted to stick to an all mesh chair with high back support and preferably a foot rest. Well this is one of like 2 chairs that fits that bill, so I decided to try it out. I’ve used this chair for 3 days at the time of writing this review. I will update the review after 6 months.
Assembly was quick and easy. While it did take me about 35 minutes (and I have a background in assembly) I found it to be fairly simple. Read other reviews for notes on quirks. I had no problems putting it together and all parts were included. I also got a free set of upgraded casters with this chair, thanks Samofu!
Quality is mid range. It’s by no means a cheap feeling chair, but I wouldn’t call it premium either. There are semi-sharp edges where the mold came together on the armrest pads. The controls are not a snug fit, they have play to them. The arm rests don’t hold their position side to side if you put more than a few pounds of pressure on them in any direction other than straight down. However, the mesh is nearly perfect and I can’t feel even the slightest bit of the frame when I sit in the chair. The polish on the aluminum frame and armrests are very good. The controls (while a bit loose) do exactly what they are supposed to and with consistency. The air piston has not dropped me at all over 3 days ( which isn’t something that should stand out in a new chair, but I’ve seen that happen with new chairs). Overall I think if you’re not a super super picky person about fit and finish I think the quality is quite good.
Comfort I would give an 8 out of 10. It’s very nice and gives me the upper back support I was really craving. The headrest is quite comfortable, having just enough give to not feel hard but also my head doesn’t sink into it. The mesh breathes very nicely, and I’ve actually found myself a bit chilly a couple times just from the excellent ventilation. There is a great range of adjustment in the arms, decent range in the seat depth. The recline only has 3 positions other than straight up, which is a bit disappointing compared to the secretlabs chair. However those 3 positions are probably fine so again, only an issue if you’re really picky. The seat on this is firm compared to other mesh chairs. If you don’t like a firm seat you won’t like this chair. It’s a bit less firm than the secretlabs chair (not by much) and about twice as firm as most mesh chairs. This chair will put you in a structured position for great support. The adjustable lumbar support has a few settings, and I’m still playing with it, but it does provide excellent support if you want it. Height adjustment has been tricky, see other reviews. I’ll just say that if you’re over 6 foot tall this chair will likely be a struggle for you unless you’re willing to modify the height adjust system. The footrest looked a bit cheap to me in the video, but honestly I love it. It’s way more sturdy than it looks and it’s nicely padded so your legs don’t get sore. I’ve found myself using the footrest about 75% of the work day and my feet are never cold now! They used to always get cold without one.
I do want to make a note about the back rest position though. I prefer to sit perfectly upright while I work. This chair does not have a setting that will put you there by default. They say it has a 90deg setting, but it will lean you back a few degrees once you’re sitting in it. This was not acceptable for me. I ended up removing two of the screws holding the backrest on, loosening the other, and shimming the space between with a standard sheet of paper folded 6 times. After replacing the bolts this tilted the backrest to a perfect true 90 deg sitting position. If you’re like me just do this during assembly, I’m sure that would have been easier. I would have liked to see a tilt setting that allows forward tilt as well, but that is a rare setting on just about any chair.
If this review sounds good to you and you’re struggling to decide if you really want to spend this much money, just go for it. There are chairs that cost nearly double what this one does that are not as nice. If you’re less certain I will update in 6 months (early December 2022).
Now to nap in my chair while I wait for windows 11 to install”– DefeatingZero
6. Duramont – Adjustable Desk Chair with Lumbar Support
Top-rated: 6,525 Ratings
Highlight: Simple instructions enable anyone to put this executive chair together in eight simple steps! Then once built you’ll be able to adjust the chair to your individual needs. The chair’s pneumatic controls will let you raise or lower the seat and tilt back the backrest or sit straight up. You can easily find the ergonomic position that will allow you to work comfortably for long periods of time
Most-discussed review: “Buy this chair now! I’m doing to do my best to be as concise as possible and refrain from going on an endless rant about how much I love this chair.What I’m going to do instead is accurately and thoroughly review this marvel of modern engineering. First I’d like to tell you a little bit about myself. I’m a 6 foot tall 250 pound military member with previous surgery on L5S1 which has left me with nerve pain every day of my life as well as problems on three other levels of my spine.
Generally chairs aren’t designed to seat a person of my stature and won’t last very long. I require
a chair that’s very sturdy, adjustable and ergonomic.
The box came, overjoyed I struggled to lift it into my apartment. The first thing I noticed was the weight of the box. It gave me a sense of assurance in knowing that I bought quality. The Hardware felt to be of good manufacturing. Also I received double the hardware necessary to assemble the chair. I LOVE EXTRA HARDWARE. The instructions were very well illustrated and the chair built in minutes. One thing that I really appreciated was the way adjustments were engineered into the design of the chair. While assembling you can adjust the width of the arm rests. Once the bolts are tightened down your arm rests will only adjust up and down. Another adjustment built into the chairs construction is controlling the distance from the seat to the back rest. This is generally only a feature on higher end chairs and I was happy to see that is has quite a bit of range.
The roller blade wheels are amazing! My apartment has tile floor and my old terrible chair struggled to move anywhere, often getting tiny wheels stuck in the grooves of the tile. It generally made navigating chasms of my unorganized room clumsy and difficult. With these rollerblade wheels I can glide from one end of the room to the other. Its effortless, I love it.
The mesh feels very comfortable and breathable. The lumbar support is amazing. I nearly fell asleep the moment I sat in this. The lever that allows the chair to tilt back or sit straight up is the kind of lever that you push down or pull up. This is very good because some other chairs have a lever that’s essentially a bar that you slide horizontally. Over time the bar can work its way out so when you go to sit back in your chair the lever pops out and the char sends you flying backward. This has happened to me at least fifty or sixty times and I have ended up on the ground as a result of this. The design of the seat back lever of prevents this from happening.
This chair is so comfortable that I felt the need to write this review as soon as I sat down. Already my back feels better, my nerve pain is reduced. I had been sitting on a broken chair for over a year and a half until I noticed the amount of discomfort I was ignoring and pulled the trigger on this. I will update this review if anything changes or the chair fails over– George
7. Nouhaus – Ergo3D Ergonomic Office Chair
Top-rated: 6,288 Ratings
Highlight: Mesh Headrest adjusts up and down while the 4D Adjust Arms go forwards, back, up, down, side to side, and rotate for the best fit to your body. 3D Lumbar Support hugs your back, while the seat glides up and down for the ultimate in customized comfort in the office, or in front of your game!
Helpful review: “First issue i had was with the logistics of the delivery. I was given a date to be delivered, then it got marked as being late. I checked the status of the delivery and it had not left a location in California. So yeah of course its late. I was given a new date of WED SEP 16 but then it got changed again to sometime between SEP 17 thru 22. I checked status and showed as being late. ok so on Thursday I checked again and it showed it had left CA and arrived in FT Worth TX. It sat there until on Friday it showed it was near my area but not out for delivery until Saturday, which is when it finally got delivered. I had to wait a bit and was able to open the box and there was no damage or a product that had been used and reshipped. everything was in its place and I put the chair together. I did have some issue with the allen wrench and the screws as they were a bit tough to get started but after a few tries they finally were able to work their way in and secure all the parts. i bought the chair with the roller blade wheels which is a much better feel than the regular wheels you get. I would get them if you can. The overall look and feel of the chair is good and the cylinder worked with no issues. I was able to raise and lower the chair. The arm rests worked great. The levers and reclining options were all good. The lumbar support is good and the head rest is a good thing to have as well. good support when you need it and when your in full recline its a good feeling to have all that support. The black and grey was my selection and it looks good. The all mesh material is good to and glad its not any upholstered leather looking office chair. I’ve only used it a few days but i am very happy that I got this chair. Will see over time how durable and how it takes every day use not that I am mostly working from home. Pictures coming soon. I do recommend that you take a look at this chair and give it a try. I was going to get one of the Staples chairs but found way too many bad reviews of broken or used items being sent to customers so I opted for this one and gave it try. I am glad I did but time will tell if it can endure. Let the challenge begin!”– MAVRIK
Most-discussed review: “I’m a disabled combat veteran and have a severely deteriorated back and neck due to discs, muscle and nerve damage. My old leather chair was falling apart and wasn’t supporting my back as well as it used to, and after 7 years, I was happy with it. However, I have an ergonomic chair at work with the mesh design and wanted to have one at home. Since I am working a flexible position where I work from home as much as I work at the office, I wanted something nice that would support my back.
With all of that being said, this chair, at least so far, has been perfect. It’s got great lumbar support, a great headrest, and the mesh seat is sturdy and doesn’t cave in like some of the cheaper chairs out there. The great part is its all 100% American made, which is what I always try to buy when possible. If Amazon hadn’t had one in stock I would have bought directly from them, but, in the end, they still get the money they deserve. I’ve used chairs 700+ dollars that feel the same as this one, so, at this price point, you can’t find anything better. Most of the other ones are all Chinese built junk.
Lastly, it is nice to have both hardwood and carpet casters for the chair. While I am on carpet in my office, I am eventually going to replace it with laminate and I can easily swap out the casters for the blades that also come with the chair. All tools and hardware supplied were sturdy and at no point did I feel like I was going to break it. 100% prefect quality.
My only thought on improvement is to label the screws what they are displayed as in the assembly manual. While I am technically inclined, someone that isn’t good with tools or assembly may have to spend a few minutes looking at the hardware to figure out what screws go where. Having said that, once again USA made means USA instructions that aren’t written from a foreigner that doesn’t have a 100% grasp on the English language. Super easy to understand, you get a diagram and the steps written out. Couldn’t be happier.”– Brandon Pierce
8. Steelcase – Gesture Ergonomic Work Chair with Wheels for Carpet
Top-rated: 1,185 Ratings
Highlight: Comfortable Desk Chair for Extended Use: The Gesture chair is designed for a variety of users and postures, ideal for those who prioritize a precise fit and sit for long periods of time
Reassuring review: “The moment my butt touched the Gesture I was in love. If you sit in a chair for as long as I do, it’s an investment in yourself and health. Don’t put a price tag on that. If your back is hurting or you’re uncomfortable for 70% of the day don’t hesitate because of sticker shock, just buy it. If you hate it, send it back. If the thing comes broken, send it back. If the arms are wack, send it back.
Just to cover some common questions I had during my search for a new chair before jumping into the whole review.
- I am roughly 6’2 & 180 lbs.
- The back went up to the middle of my neck.
- Seat is very adjustable and my legs were comfy. No weird pressure points whatsoever in the seat.
- Chair arms ensure there are virtually no issues for arm height or width. I have lanky arms so this was super nice.
- I sit all kinds of weird throughout the day and it adjusted to allllllllll of the positions.
- It has several tilt settings and boy are they perfect. Freakin’ unmatched in my opinion.
- Has a great range of height. I haven’t been short in a while but my partner is roughly 5’8 and had no issues getting comfortable/sitting properly.
- The orange color is top-notch. Very unique and I had plenty of compliments within days of owning it.
- I’m using 3 computers throughout my day, sometimes 4, and there’s no issues moving between them as needed. The arms really do help in more ways than you think.
- I have an L-shaped desk.
- You can’t beat a 12-year warranty.
- Something noteworthy: thousands of people & how they sit were studied to design this chair, it’s comfort is unmatched.
- I purchased this model: ASIN: B016OIEXE0.
Hands down one of the absolute best chairs my as..s. has ever sat on. I was extremely skeptical about spending $1k on a chair. But. I spend nearly 12 hours a day on my bum and I started having significant pain in my lower back, shoulders, and leg numbness. I get up plenty during those hours to stretch and walk around – at least 1 to 2 times an hour but that simply isn’t enough with the amount of time I spend at my desk. Since a good bit of my desk-time is also spent on Amazon.com I was able to use their “5-monthly payments” (no credit check/approval needed, no fees, etc.) to split up the payments. That pretty much made it to where I could not pass this chair up. Within one day of using the chairI was -!-sleeping-!- better! I found myself sitting properly, comfortably and not forced. From my experience, depending on your preferred lumbar support, you may need to opt for the model that has the adjustable lumbar support (ASIN: B08KL9JMVB). For me, that’s not an issue and the model without the lumbar adjustability has plenty of support as-is since you can move the seat forward and back.
Now.. After all of my praise lets get to the expectations of what comes with a $1k chair.
- I noticed the right side of the seat “wiggled” and kind of made a clanking noise within the first few days. Not a squeaking like some comments have mentioned coming from the backrest when leaning back. It became more and more noticeable as I used it. Eventually, when I went to move the seat forward with the adjustment knob the right side of the chair didn’t move the same as the left. There was a slight delay and then a ‘catch’ – I equated it to an issue with either the track or what’s holding the seat to the track was loose or jarred out of place. Eventually I reached out to Steelcase for help – not the best support experience – they suggested to throw some wd-40 on it but after clarifying the issue there were at least honest with me. They told me it would most likely be a better option to return the chair to Amazon because a warranty claim would take at minimum 3 weeks vs a quick return to Amazon for a replacement.
- I thought I was just a bit off with my arm adjustments or it was potentially the leveling of my desk being off but the right arm also was slightly lower than the left. I had a couple of people try it out and even took some measurements – sure enough, it was lower, even when adjusted to the highest and lowest setting. It wasn’t drastic but just enough to grab my attention after a few weeks of use.
- It comes fully assembled. Steelcase… Why? Just why… I understand it is a unique build and sure, the arms might throw a few people off if it was assembled at home, but there’s no need for it to come fully assembled. It’s heavy asf. From my impression – that contributes to about 90% of the problems reported about this chair. I really believe that my issues may have even been caused by shipping mishandling – and not necessarily at the fault of the delivery drivers but because it’s 75 pounds and fully assembled. The packaging wasn’t all that great either, not what I expected for a fully assembled product at least.
So now where am I now with my Steelcase Gesture? I returned it three days ago. Rolled it into a UPS store and paid them $50 so they would deal with the packaging and getting it back to Amazon because that massive box had long since left my apartment. I had full intentions of going home and ordering another Gesture (with a headrest this time). However, I’m giving the Steelcase Amia a try – it’ll be delivered in two days. It was a toss up between the Gesture and the Amia to begin with so I felt it was only right to try it as well. It also had similar reviews. It’s also roughly about $500 cheaper and if it keeps my tushy comfy, my back from dying, and legs feeling like legs, I may just stick with it.
BUT if the Amia does not live up to the Gesture experience – it’ll be carried down three flights of stairs and rolled into UPS as well. Then I’ll have a nice Amazon delivery driver carry a new Gesture chair up a few days after. The next Gesture will be the model with a neck rest though, I enjoyed sitting in it so much that I was watching movies and would ‘kick back’ so a neck rest would be nice – like mentioned, the back of the chair only came up to my middle/lower neck so I expect the neck rest to be exactly where I’d like it to be.
With all of that out of the way, pay attention to this statement . . . that process with UPS and new Gestures will repeat until I get a chair that has no issues – or until @Amazon tells me to cut it out. The chair has a 12 year warranty so I’m less concerned about the long-haul (or a three week process for warranty claim, when have warranty claims ever been fast??), but the first 30 days are crucial for any new purchase. The only reason an Amia is on the way vs a new Gesture is essentially simple curiosity and giving my dollar a run for its money (ha). Low-key, I’m kinda hoping the experience doesn’t match up to the Gesture 😉
I also have seen more issues in reviews of particular colors (lines in the arm rests – both versions of gray) – so choose wisely, it may also save you a good bit of $ to pick another. Some colors were over a $150 difference which is part of why I went with the orange + it looks pretty awesome, especially in person!
Additionally, @Amazon has a 30-day return window for a reason, please use it vs throwing a tantrum in the comments. I understand $1k is a lot to throw around and certain expectations come with that price tag but there’s a whole lot that happens between the factory and your doorstep, especially when the product is fully assembled. Again @Steelcase, figure out a way to ship this thing NOT fully assembled, might help tick some of these ratings up a bit, for real. Like…. start opening the boxes now and figure it out. Funny enough, I actually would not order one of these directly from Steelcase because I’m sure their returns process would most likely be a pain. @Amazon is doing you a solid – now do your customers one @Steelcase.”– DTention